Factual Information 2015:1.17 Organisational and Management Information/1.17.2.2
1.17.2.2 Engineering & Maintenance a) Organisation Structure The Engineering and Maintenance Department (EMD), also known as MAS Aerospace Engineering, is headed by a Chief Executive Officer (CEO) who is assisted by a Deputy CEO (Airlines Operations) and Senior Vice President (MRO Operations). The Finance, Engineering Materials, Business Support, Business Development, Legal and Warranty departments of the EMD report direct to the CEO of the EMD. Heavy Maintenance, Engineering Commercial, Training, Special Project, Engineering Facility and Workshop departments report to the SVP (MRO Operations). The Technical Services, Maintenance Operations, Aircraft & Engine Maintenance Planning, Quality Assurance, Aircraft Project, Lease Planning, End-of-Lease (EOL)/Airline Engineering Group (AEG) Special Project and EOL Project Departments report to Deputy CEO (Airlines Operations). b) Maintenance and Design Approval The EMD is responsible to manage and carry out the maintenance of the MAS fleet of aircraft, which consists of B747-400, B777-200, B737-400, B737-800, A330 and A380. The Maintenance and Management approval was issued by the DCA Malaysia way back in 1971. The approval continues until today and is now based on the approved quality system laid out in the Maintenance Management Organisation Exposition (MMOE). The quality management system as detailed in the MMOE is under the responsibility of the Head of the Quality Assurance, who has direct access to the CEO of the EMD. The EMD also holds other maintenance approvals, notably from the European Aviation Safety Agency (EASA), the Federal Aviation Administration (FAA) of the United States of America (USA), the Civil Aviation and Safety Authority (CASA) of Australia and others, for maintenance of third party aircraft and components. All these approvals have their independent approval process of initial approval, revalidation and surveillance. The EMD is also issued with Design Organisation Approval by DCA Malaysia. This allows the EMD to make minor design changes on the MAS fleet. To administer this, a team of engineers in the Technical Services department of EMD are qualified and approved in the various aviation disciplines such as Structures, Systems and Avionics. c) Training The EMD has its own Training school which provides ab-initio training to qualify selected candidates to obtain the DCA Malaysia Maintenance Engineers’ licences in the Mechanical or Avionics category. There are also training programmes for aircraft and workshop technicians as well as Approval holders. The Training School also administers Continuation training which is required for all staff working on aircraft and in workshops. d) Base Maintenance The EMD has two main bases for base maintenance: KLIA in Sepang and Subang Airport (SZB) in Subang. The Kota Kinabalu (KBI) base in Sabah is an extension of the KLIA base. These bases are equipped with the hangars and facilities as required in the scope of the approval. The SZB base has 4 hangars to accommodate all aircraft in the MAS fleet. The SZB facility also accommodates all the support workshops for the required maintenance. The KLIA base has 2 hangars, one of which can accommodate the A380-800. The KLIA base has some limited support workshops for maintenance activity under the scope of approval. The BKI, extension of KLIA, has one smaller hangar only capable to accommodate B737 series aircraft. e) Line Maintenance Other than the main bases, there are also line stations according to the regions around the world. These are as follows: i. Peninsular Malaysia ii. Sabah and Sarawak iii. South East Asian iv. Far Eastern v. America and Pacific vi. Australian and New Zealand vii. Indo-Pakistan/Mideast and African viii. European
Line maintenance of aircraft at international line stations is contracted out to the local maintenance organisations. These line maintenance organisations are approved by DCA Malaysia before they undertake the task. The organisations are also subjected to regular audits by MAS and DCA Malaysia. f) Maintenance Authorisation The EMD had approximately 4000 staff; distributed among the SZB base, KLIA base and the BKI extension base. There were approximately 1240 certifying staff at both SZB and KLIA bases and 41 certifying staff in BKI. The certifying staff consist of the following: i. Licenced Aircraft Maintenance Engineers ii. Workshop approval holders iii. Certifying mechanics iv. Stores Inspectors v. Non Destructive Testing (NDT) approval holders vi. Welders The Head of Quality Assurance (QA) is responsible for the administration and control of the Certifying staff. g) Safety Management System The EMD had implemented Safety Management System as documented in the Safety Management Manual and as required by DCA Malaysia Airworthiness Notice No. 101. This safety management is a part of the company wide Corporate Safety Management led by the Corporate Safety Oversight department which reports to the Group CEO’s office.